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dc.contributor.advisorGravina, Nicole
dc.contributor.authorCurry, Scott Michael 2018
dc.descriptionThesis (M.S.) - Florida Institute of Technology, 2018en_US
dc.description.abstractA common concern among business professionals is that rapport building or positive relationships in the workplace can enhance organizational outcomes and employee satisfaction. However, limited research has systematically tested and evaluated the effects of rapport on performance or discretionary effort. Thus, the purpose of the current study was to examine the effects of rapport building on performance and discretionary effort in comparison to no rapport building in an analogue setting. Participants in the present study consisted of 48 undergraduate students who were placed into either the rapport or non-rapport group. Participants completed a check-processing task to evaluate performance and were asked to complete an optional survey to evaluate discretionary effort. The results indicated that rapport-building group produced higher levels of performance and engaged in more discretionary effort in comparison to the non-rapport-building group.en_US
dc.rightsCC BY 4.0en_US
dc.subjectDiscretionary efforten_US
dc.titleThe Effects of Rapport Building on Performance and Discretionary Efforten_US
dc.typeThesisen_US of Science In Applied Behavior Analysis & Organizational Behavior Managementen_US Behavior Analysis & Organizational Behavior Managementen_US Analysisen_US Institute of Technologyen_US

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CC BY 4.0
Except where otherwise noted, this item's license is described as CC BY 4.0