Employees Attitudes toward Safety Risk Management and Safety Performance at U.S. Airports
Increasing air transportation traffic around the world initiated authorities to take new safety measures into consideration. In 2010, the Federal Aviation Administration (FAA) issued a Notice of Proposed Rulemaking to introduce Safety Management Systems (SMS) to the airport community (FAA, 2016). Throughout the years, the FAA has introduced SMS as a 4-pillar system for airports to provide a systematic approach to identify hazards, mitigate risks, increase safety performance, enhance reporting systems, and increase communication systems. It is advised by the FAA that airport employees should confidently speak up and report safety related incidents for further development of airport safety. The purpose of this study was to determine the relationship between airport employees’ attitudes toward Safety Risk Management (SRM) and airport safety performance. A survey instrument was hosted online to elicit responses from personnel at airports that have implemented SMS. This questionnaire assessed employees’ attitudes toward SRM and gather their perceptions of safety performance at these airports. Completion of this research study would contribute to the body of knowledge on SMS, as well as shed light on how employees’ attitudes towards safety are related to performance.